For many years I have been advised by Malcolm Lay, the Director of IFA (South) Ltd I really value, extremely highly, the personal nature of the service I receive from such an experienced and senior adviser and I have complete confidence in his expertise.
We communicate regularly as necessary and, twice each year, he visits me in person to present an analysis of my investments in a very thorough yet straightforward and understandable way: that’s important to someone like me who is unfamiliar with the complexities of investment strategy and who lacks the wherewithal to make informed decisions on my own. The values of my investments are individually tracked and there are cross-referenced analyses relating risk, volatility and performance.
Each time, I am left with a document which clearly delivers and records all this information together with a comprehensive portfolio valuation. During our meetings we discuss the strengths and weaknesses of individual investments and the performance of investment products. Throughout, Malcolm provides measured advice tailored very specifically to his own thorough knowledge of my personal circumstances and attitudes to risk and with an eye also upon economic trends, political climates and currently prevailing expert opinion.
Malcolm is extremely knowledgeable in all these fields. Very shortly after each of our meetings, he follows up with a report which summarises the issues discussed and sets out his investment recommendations. Each recommendation is fully justified by an comprehensive list, often of numerous reasons for taking the action proposed. Professional codes of conduct are scrupulously followed and the mechanisms which relate to professional remuneration are made wholly transparent. Malcolm gains office support from people who are clearly experts in their own right on the issues involved as well as knowing all the related administrative requirements.
Friendly, energetic, resourceful, thorough, expert, analytical, measured, targeted, justified, highly professional, transparent and giving specific advice which is personally tailored to the client. This is a great service.
Macallan Penfold - Chartered Architects